Frequently Asked Questions
We will email you as soon as your order ships.
Our products are shipped from Lagos, Nigeria.
We usually ship within 15-18 business days of receiving an order.
Once your order has been dispatched, you'll receive a tracking number via email. You can use this number to track your package on the courier's website.
Please note that refunds are not available for these customized items. However, we guarantee
that our bespoke measurements conform to the specified percentages as detailed in our
disclaimer. Should you encounter any fitting or order-related queries, our customer support
team is here to assist you promptly.
Yes, we offer international shipping to most countries. Shipping delivery times may vary based on the destination.
We accept major credit/debit cards, PayPal, and other secure payment methods.
We provide a size guide and offer bespoke measurement options on each product page to assist you in selecting the correct size. You can locate measurements and guidance to guarantee the best fit.
We recommend checking the specific product's size guide for accurate measurements.
Yes, we offer gift cards. They can be purchased on our website and make a great gift for friends
and family.
You can reach our customer support team through email at clothing@tradtrims. We're here to
help with any inquiries or concerns.
Care instructions for each garment are located under the product detail page.
No, we do not have a physical retail store. We are an e-commerce business.